1. Definitions in this agreement:
“Acceptable Usage Policy” means a maximum of 20 mega bytes of data used through the Data Service per calendar month (save for the first month during which the Agreement is entered into, in which case data usage will be acceptable at a rate of 5MB per week or part thereof);
“Account” means an account for monitoring use of the Service;
“Agreement” means the agreement between you and us for the supply of the Service to which these terms and conditions will apply. The Agreement is deemed made when we accept your request for Service, deemed to be when your first payment of the Service Fee is made or upon confirmation in writing that your End User Registration has been accepted, whichever occurs first;
“Bulldog” means Bulldog Security Products Limited registered number 1799475. Registered Office: Units 1 - 4 Stretton Road, Much Wenlock, Shropshire, TF13 6DH. Telephone 01952 728171;
“Charges” means the charges, applicable from time to time, falling outside of the Service Fee, excluding VAT;
“Credit” monies collected from your Payment Method and added to your Account;
“Customer” means the individual, company or partnership using the Service for each Equipment;
“Data Service” means the provision of a data connection using a GPRS offered by way of wireless telegraphy via the Network;
“End User Registration” means the online application form completed by the Customer requesting that we open an Account, register a Payment Method and charge the Service Fee to their chosen Payment Method;
“Equipment” means individual Bulldog tracking equipment approved by us for connection to the Network which is used to give you access to the Data Service;
“Home Network” means the use of the Data Service on a Network in the United Kingdom;
“Network” means the mobile communications network used by us to provide the service to you;
“Payment Method” means a valid debit card, charge card, credit card or bank details via direct debit (at our sole discretion) as registered with us by the Customer;
“Roaming” means the use of the Data Service on a GSM system other than on the Home Network;
“Roaming Charges” means the charge for Data Services when Roaming. Such charges details are available upon request from us in writing;
“Service” means access to location data via our tracking platform at track.bulldogtracking.co.uk or other such internet address as we may provide, updated by the Equipment using the Data Service;
“Service Fee” means the charge as agreed between you and us or other such amount agreed in writing with the Customer for the Customer to access the Service;
“SIM Card” means the smart card pre-installed in your Equipment supplied to you that allows you to access the Service;
“VAT” means Value Added Tax charged in the United Kingdom, where applicable, by us to the Customer;
“we”, “us” and “our” means Bulldog; and
“you” and “your” means the Customer.

2. Providing the Service
2.1 We will open an Account which will allow you to use the Service solely for use with the Equipment.
2.2 Your Equipment will have access to our Data Service via the Network subject to our Acceptable Usage Policy.
2.3. We will use reasonable endeavours to ensure the Service is available to you and any disruptions are kept to a minimum, however sometimes it may be affected by things out of our control, for example, local physical obstructions, weather conditions, the settings used within your Equipment, or transmission issues in the Network to which the Equipment and / or Network is connected. We will not be liable to you for any loss, damage or inconvenience incurred by you as a result of any disruption to the Service.
2.4 Where part or parts of the Service are to be provided and / or supported by a provider other than us, we shall not be responsible for those parts so provided.
2.5 We will charge you the Service Fee using the Payment Method in advance of the period for which the Service Fee applies.
2.6 The Data Service will operate on Networks in the United Kingdom. If you use the Equipment for Roaming, Roaming Charges may apply and we reserve the right to charge you for any data incurred through Roaming in accordance with the terms of this Agreement. Full details of charges in relation to Roaming Charges are available in request.
2.7 You agree that once you start using the Service you will lose the right to cancel this Agreement under distance selling legislation.
2.8 For the reasons described above, we do not warrant or guarantee that the Service will be uninterrupted or error free (in terms of Network Availability, quality or coverage) in all locations and at all times or that the Service will be suitable for your specific requirements or that the Service will be completely secure against unauthorised interception.

3, Acceptable Usage Policy
3.1. We will configure your Equipment to access our Service and you shall make no attempt to change any settings within the Equipment nor remove or attempt to remove the Sim Card from the Equipment.
3.2. You agree not to use the Sim Card or the Services and not to permit another person to use your Sim Card or the Services:
(a) for any illegal, immoral or improper purpose;
(b) otherwise than in line with the terms of this Agreement; or
(c) to transmit a virus or other malicious software, use the Services in a manner that impacts the operation of security of the Network or may cause death, personal injury or damage to property.
3.3 The Equipment must be located in the United Kingdom unless otherwise agreed in writing with us and your Equipment (i) is within range of base stations forming part of either the Network or any other telecommunication operator’s systems that has a Data Service Roaming agreement with us and (ii) has access to data from the required satellites to provide location pinpoint data
3.4 You agree to comply with any reasonable requests, in particular, in relation to the investigation of fraud or other offences.
3.5 It is your responsibility to advise us immediately by telephone of any loss, damage or theft of your Equipment, or any fraudulent or improper use thereof.

4. Charges
4.1. When completing the End User Registration you must supply a Payment Method, together with authorisation for us to use the Payment Method to take payment for Service Fees and any additional Charges or costs incurred in relation to this Agreement.
4.2. Any Credit paid for Service Fees or Charges are non-refundable.
4.3. You will be responsible to:
(a) reimburse us in respect of all Service Fees together with Charges, incurred by you, or any other person using your Equipment and / or your Sim Card;
(b) to indemnify us in respect of any losses sustained and / or damages suffered by us as a consequence of any usage of Equipment and / or Sim Card howsoever caused
(c) to indemnify us in respect of any losses sustained and / or damages suffered by us as a consequence of mis-use of the Payment Method.
4.4 Service Fees and Charges may be collected by a third party payment processor on our behalf and any such collection will be as if collected by us.
4.5 Where we collect a Service Fee or Charge from your Payment Method, and the request for payment is declined by your financial provider. we will:
4.5.1 make a charge of £2 to your Account to cover our administrative charges in handling the declined payment; and
4.5.2 contact you via email (or other such means at our own discretion), to advise of the failed request; and
4.5.3 resubmit the charge to your Payment Method.
4.6. Where, at our sole discretion, we believe the use of the Data Service exceeds our Acceptable Usage Policy (“additional data”), we will charge for additional data used between the time that the Acceptable Usage Policy is exceeded and midnight on the last day of the calendar month.
4.6.1 At the time when that the Acceptable Usage Policy is exceeded, we will
4.6.1.1 when such additional data is consumed on a Home Network, collect £5 from your Payment Method and apply the Credit to your Account to cover any additional data consumed on a Home Network. Where the Credit balance on your Account falls below £1, we will collect a further £5 from your Payment Method.
4.6.1.2 charge additional data to your Account at a rate of £0.20 per megabyte when consumed on a Home Network.
4.6.1.3 Data is charged per megabyte used, in 10kb increments, with a minimum charge per data session opened and closed by the Equipment of £0.02. A data session is deemed to be opened when a session lasts for more than 1 second or more than 1 byte of data is transmitted or received by the Equipment.

5. Your Account
5.1. Your Service Fee and any Charges are added to your Account and we will charge your Payment Method as follows:
5.1.1 on an agreed date, in advance, each month, year or every two years as agreed with you for Service Fees; and
5.1.2 within 24 hours of any Charges being incurred.
5.2. In the event of any disagreement between you and us in relation to the balance of your Account, our records will prevail.

6. Termination, Suspension or Disconnection of the Service
6.1. You must pay the Service Fee, any Charges and have a Payment Method in place to allow you to use the Service and for your Equipment to remain connected to the Network. Failure to do so will result in your access to the Service becoming suspended and at such time you will not be able to use the Service.
6.1.1. Where the Service is suspended, as you do not have a Payment Method in place, but have no outstanding Service Fees or Charges you have 14 days during which you may reactivate it by registering a Payment Method.
6.1.2 Where the Service is suspended, as you do not have a Payment Method in place, and have outstanding Service Fees and / or Charges, the Service will remain suspended until such time as you set up a Payment Method and all Services Fees and Charges due are paid in full.
6.1.3 If you do not contact us within 30 days of a Service being suspended as per clause 6.1.1 and 6.1.2, we will disconnect the Service and your Equipment. Any balance on your Account will not be refunded.
6.2. We may suspend the Service or disconnect your Equipment from the Network without warning if:
(a) where we, in our sole opinion, suspect or have reasonable grounds to suspect that the usage of a Service is disproportionate or abnormal compared to the usage that would be expected from a normal user of a Service; or
(b) you or anyone who uses your Equipment damages the Network or any other telecommunications system or puts it at risk, or abuses or threatens our staff.
6.3 If we reasonably suspect that you have failed to comply with any of the provisions of this Agreement, we shall have the right to suspend, partially or fully, your access to the Service and / or terminate this Agreement without prior notice and with immediate effect. Your Sim Card will be deactivated and you will no longer be able to access or use the Service and you will not be entitled to any refund of any Credit paid for Service Fee and Charges.
6.4 We may terminate this Agreement with immediate effect and without notice if we reasonably suspect that:
(a) Your Payment Method is being fraudulently used, misused or abused in any way in any jurisdiction; for instance, where we believe that a debit card or credit card is being used without the permission of the card owner;
(b) that you have provided us with false, incomplete or misleading details about yourself when you applied for the Account or if you have failed to notify us of any changes in these details since you completed the End User Registration.
6.5. We reserve the right to terminate this Agreement for any reason giving not less than 30 days written notice, such notice can be via an electronic transmission, including but not limited to email using details provided in your End User Registration.
6.6 You can cancel this Agreement by providing 180 days written notice within the first 12 months and 30 days written notice thereafter. Such notice is to be sent in writing to our Registered Office. Notice will be deemed to have been served on the day we receive your written request and your Agreement will only be terminated once we have completed required verification of identity and we confirm in writing that the Agreement is cancelled. For clarity and avoidance of doubt, during the 30 days, starting the day on which written noticed was received ('post termination period'), we reserve the the right to charge to your Payment Method Charges, Credit , Chargeable Services or Service Fees which would ordinarily become due during the post termination period.

7. Limitation of Liability
7.1. The following provisions set out our entire liability (including any liability for the acts and omissions of our employees agents and sub-contractors) to you in respect of any breach of contract, misrepresentation, tortious act or omission including negligence or otherwise arising under or in connection with the delivery, performance and use of the Equipment and provision of the Service. Your attention is in particular drawn to these provisions.
7.2. Nothing in this Agreement shall exclude or limit the liability of either party for death or personal injury caused by that party’s negligence, or the consequence of wilful misconduct, fraud, gross negligence of that party or any other liability which cannot be excluded or limited by applicable law.
7.3. We shall not be liable to you or to any other person for any loss, inconvenience or damage whatsoever or howsoever caused arising directly or in directly in connection with the delivery, performance and use of the Equipment and provision of a Service.
7.4. Without prejudice to the generality of clauses 7.2 or 7.3, we shall not be liable to you or to any other person for:
(a) any defect in, poor quality of, unavailability, interruption or discontinuance of the Service or any website or email address;
(b) any loss of profits, business revenue, goodwill or anticipated savings, or any type of special, indirect or consequential loss (including but not limited to loss or damage to data, equipment or property even if in our care, custody or control) whether direct, indirect, foreseeable or unforeseeable;
(c) any use or misuse of the Service by you or through your activities, in particular but not limited to any acts which under the laws of any jurisdiction infringe any third party’s intellectual property rights (including the use of any domain name) infringe obscenity laws, constitute threats, are in any way defamatory or are illegal or give rise to any liability in any way; and
(d) Any loss or damage whatsoever, howsoever and wherever caused arising indirectly or directly in connection with any fraudulent use, misuse or abuse of any Payment Method used (whether or not your own) and however used.
7.5. We are not responsible for maintaining any insurance cover of any nature to cover any loss by you or any other party arising from the provision or unavailability of a Service or otherwise and any such insurance cover shall be your responsibility.
7.6. We will not be liable to you if we cannot carry out our duties or provide Services because of something beyond our control including (but without limitation): act of God, pandemic, inclement weather, flood, lightning or fire, industrial action or lockouts; the act or omission of Government, highway authorities, or other competent authority; war, military operations vandalism or riot; the act or omission of any party for whom we are not directly responsible and national and/or civil emergencies.
7.7. If any exclusion or limitation of liability contained in this clause is invalid and we become liable for any loss or damage, you (acknowledging that we are not able to evaluate any potential loss to you) agree that our liability for any one event or series of events shall in any event be limited to £10.00. You are however required to notify us at our Registered Office in writing of your claim within 4 weeks of discovery of the claim by you.
7.8. Each provision of this clause shall operate independently of each other provision of this clause.
7.9.You agree to indemnify us and hold us harmless in respect of all costs, damages, awards and expenses and professional fees of any kind (without limit) arising from or in connection with any claim brought against us by any third party located in any jurisdiction arising from any use of a Service and or Equipment provided to you (by either you or any other party) constituting any unlawful act or otherwise giving rise to any liability. You shall immediately notify us in writing of any such claims of which you become aware. You further agree to offer all reasonable assistance to us in defending such claims at your sole expense.
7.10. You acknowledge and accept that provision of the Service and the use of Equipment to connect to the Service involves the propagation of and exposure to radio frequency radiation, which may be harmful. We do not accept liability to you or anyone with respect to the effects of the same.
7.11. We do not accept liability for any unsolicited information sent to you via other network operators’ networks while you are Roaming.
7.12. You acknowledge and accept that there is an inherent risk if using the Equipment whilst driving. We do not accept responsibility for any damage, loss or inconvenience incurred by you as a direct or indirect consequence of the Equipment being used whilst driving.

8. Data Protection
8.1. You agree to allow us, in accordance with the relevant Data Protection legislation, to arrange for and / or to send you advertising and promotional material relating to other of our services or products or third party products or services as chosen by us.
8.2. You may withdraw such permission as given above in clause 8.1 by notifying us in writing to our Registered Office.
8.3. We will not without your written consent disclose information provided to us by you for the purposes of the Agreement to anyone other than (i) members of our company or (ii) third party sub-contractors or agents engaged by us, such disclosure being made in either case in order for it to be able to provide you with the Service.
8.4.We adhere to strict data protection policies in accordance with the Data Protection Act as applicable, details of which policies are included in the relevant Consumer Code of Practice.
8.5. By entering this Agreement to consent to us collecting, processing and sharing personal data provided by you or generated in the course of providing the Equipment to you and / or supplying the Services to you, including your name, address, email address(es), telephone number, Equipment International Mobile Equipment Identity (IMEI), SIM Card Integrated Circuit Card Identifier (ICCID) together with details of messages or data that have been sent and the geographic position of the Equipment for the purpose of:
(a) supplying the Equipment and Services to you;
(b) the administration of your Account;
(c) providing you with Service information, for example, network faults
(d) the prevention or detection of fraud; and
(e) complying with applicable laws and regulations.

9. General
9.1. You may not transfer or try to transfer any of your rights and responsibilities under this Agreement. We may transfer any of ours without your permission, provided the level of service you currently experience is not reduced as a result.
9.2. If a clause or condition of this Agreement is not legally effective, the remainder of this Agreement shall be effective. We can replace any clause or condition that is not legally effective with a clause or condition of similar meaning that is.
9.3. We reserve the right to refuse any request for information where we are unable to verify that the requesting party is the Customer.
9.4. We may modify these terms and conditions and the Charges at any time. We will notify you of any such changes by publishing them on our website, www.bulldogtracking.co.uk. By continuing to use a Service following any such changes you will be deemed to accept such changes. Please check our website regularly for details of any changes.

10. Severance
10.1. If any provision of this Agreement is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of this Agreement and the remainder of the provisions in question shall not be affected.

11. Governing Law
11.1. This Agreement shall be governed by and construed in accordance with UK law and the Parties hereto submit to the non-exclusive jurisdiction of the courts of the UK.

Terms of Website Use

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE

These terms of use (together with the documents referred to herein) tell you the terms of use on which you may make use of the website bulldogsecurealarm.com and all associated pages (our Site). Use of our Site includes accessing, browsing, or registering to use our Site.
Please read these terms of use carefully before you start to use our Site, as these terms will apply to your use of our Site. We recommend that you print a copy of this for future reference.
By using our Site, you confirm that you accept these terms of use and that you agree to comply with them.
If you do not agree to these terms of use, you must not use our Site.

Other applicable terms
These terms of use refer to the following additional terms, which also apply to your use of our Site:
- our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our Site, you consent to such processing and you warrant that all data provided by you is accurate. You also consent to the use of cookies on our Site; and
- if you purchase goods from our Site, our Terms of Sale will apply to the sales.

Information about us
Our Site is owned and operated by Bulldog Security Products Limited, whose registered office is at Units 1 – 4 Streeton Road, Much Wenlock. TF16 9DH.

Changes to these terms
We may revise these terms of use at any time by amending this page. Please check this page from time to time to take notice of any changes we made, as they are binding on you.

Changes to our Site
We may update our Site from time to time, and may change the content at any time. However, please note that any of the content on our Site may be out of date at any given time, and we are under no obligation to update it.
We do not guarantee that our Site, or any content on it, will be free from errors or omissions.

Accessing our site
Our Site is made available free of charge.

We do not guarantee that our Site, or any content on it, will always be available or be uninterrupted. Access to our Site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our Site without notice. We will not be liable to you if for any reason our Site is unavailable at any time or for any period.
You are responsible for making all arrangements necessary for you to have access to our Site.
You are also responsible for ensuring that all persons who access our Site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

Our Site is directed to people residing in the United Kingdom. We do not represent that content available on or through our Site is appropriate or available in other locations. We may limit the availability of our Site or any product described on our Site to any person or geographic area at any time. If you choose to access our Site from outside the United Kingdom, you do so at your own risk.

Your account and password
Any user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at bulldogsecurealarm.com/alarm

Intellectual property rights
We are the owner or the licensee of all intellectual property rights in our Site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our Site for your personal use and you may draw the attention of others within your organisation to content posted on our Site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on our Site must always be acknowledged.
You must not use any part of the content on our Site for commercial purposes without obtaining a licence to do so from us or our licensors.
If you print off, copy or download any part of our Site in breach of these terms of use, your right to use our Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

No reliance on information
The content on our Site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our Site.
Although we make reasonable efforts to update the information on our Site, we make no representations, warranties or guarantees, whether express or implied, that the content on our Site is accurate, complete or up-to-date.

Limitation of our liability
Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence or any other liability that cannot be excluded or limited by English law.
To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our Site or any content on it, whether express or implied.
We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), any indirect or consequential losses, breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
use of, or inability to use, our Site; or
use of or reliance on any content displayed on our Site.

If you are a business user, please note that in particular, we will not be liable for: loss of income or revenue; loss of business; loss of anticipated savings; loss of data.

If you are a consumer user, please note that we only provide our Site to you for domestic and private use. You agree not to use our Site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Site or to your downloading of any content on it, or on any website linked to it.

We assume no responsibility for the content of websites linked on our Site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any goods by us to you, which will be set out in our terms and conditions of supply.

Viruses
We do not guarantee that our Site will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmes and platform in order to access our Site. You should use your own virus protection software.
You must not misuse our Site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Site, the server on which our Site is stored or any server, computer or database connected to our Site. You must not attack our Site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Site will cease immediately.

Linking to our site
You are not permitted (nor will you assist others) to set up links from your own websites to the Site (whether by hypertext linking, deep-linking, framing, toggling or otherwise) without our prior written consent, which we may grant or withhold at our absolute discretion.

If you wish to make any use of content on our Site other than that set out above, please contact sales@bulldogsecure.com. We reserve the right to withdraw linking permission without notice.

Third party links and resources in our Site
Where our Site contains links to other sites and resources provided by third parties, these links are provided for your information only.
We have no control over the contents of those sites or resources.

Applicable law
If you are a consumer, please note that these terms of use, its subject matter and its formation, are governed by English law. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction. 

If you are a business, these terms of use, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

Contact us
To contact us, please submit a support ticket at bulldogsecurealarm.com/support

Thank you for visiting our Site.